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Optiserve Trading, is a provider of intelligent IT solutions designed to enhance business processes and empower technology customers within the public and private sectors. Optiserve engages directly with medium and large enterprises on a national and multinational basis, delivering customised solutions utilising innovative IT, voice, data, mobile, video and networking technologies, from within Optiserve and from best- in-class industry vendors.

Optiserve designs intelligent solutions to improve business processes within five key areas:

  • Communications and collaboration – Increase efficiency, improve productivity and reduce costs by integrating and embedding communications into business processes and applications, and facilitating flexible working strategies

  • Security – Protect people and assets in the organisation with data and IT infrastructure security, biometrics and intelligent video analysis

  • Resource optimisation –Locate, coordinate and manage resources effectively through the integration of applications and the use of intelligent track-and-trace technology, helping to improve productivity, customer service and reducing costs

  • Knowledge management – Empower users to make quick and informed decisions by providing intelligent search and analytical capability with access to real-time information, anytime, anyplace, anywhere

  • Intelligent interfaces – Integrate, consolidate and present information to be consumed and displayed in different ways, supporting the varied needs of users and business processes.

    These solutions areas are underpinned by a portfolio of network and infrastructure technologies and supported by a comprehensive suite of professional services support using on premise, managed, outsourced and cloud -based delivery models. Professional services expertise includes project and program management, solution design, assessment & readiness audits, consultancy, deployment, management & monitoring, support & maintenance, integration and software development services.

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