Optiserve Trading, is a provider of intelligent IT solutions designed to enhance business processes and empower technology customers within the public and private sectors. Optiserve engages directly with medium and large enterprises on a national and multinational basis, delivering customised solutions utilising innovative IT, voice, data, mobile, video and networking technologies, from within Optiserve and from best- in-class industry vendors.
Optiserve designs intelligent solutions to improve business processes within five key areas:
Communications and collaboration – Increase efficiency, improve productivity and reduce costs by integrating and embedding communications into business processes and applications, and facilitating flexible working strategies
Security – Protect people and assets in the organisation with data and IT infrastructure security, biometrics and intelligent video analysis
Resource optimisation –Locate, coordinate and manage resources effectively through the integration of applications and the use of intelligent track-and-trace technology, helping to improve productivity, customer service and reducing costs
Knowledge management – Empower users to make quick and informed decisions by providing intelligent search and analytical capability with access to real-time information, anytime, anyplace, anywhere
Intelligent interfaces – Integrate, consolidate and present information to be consumed and displayed in different ways, supporting the varied needs of users and business processes.
These solutions areas are underpinned by a portfolio of network and infrastructure technologies and supported by a comprehensive suite of professional services support using on premise, managed, outsourced and cloud -based delivery models. Professional services expertise includes project and program management, solution design, assessment & readiness audits, consultancy, deployment, management & monitoring, support & maintenance, integration and software development services.